Refund policy

30-day money-back guarantee

We offer a 30-day money-back guarantee on SmileQuick practice subscriptions. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and follow the refund instructions for your order, or email us at hello@smilequick.co.uk and we'll help. Paddle's refund policy also applies to all orders.

Cancelling your subscription

You can cancel a renewing monthly or annual subscription at any time. Cancelling stops future payments; your listing stays active until the end of the period you've paid for. Cancellations are managed through Paddle's customer portal at paddle.net or by contacting us.

Questions

Email hello@smilequick.co.uk and we'll get back to you.